(Class Closed) Training Within Industry (TWI)

Training Within Industry (TWI): You have invested in Lean training for your employees. You have undertaken serious efforts to implement continuous improvement within your organization. Training Within Industry (TWI) is the next link in creating and sustaining a Lean Enterprise. This three-component program is the ideal process for training people within your industry who are responsible for training others in job skills, monitoring and effectively managing continuous improvement initiatives, and doing so with consistent and proven results.

Purpose:

TWI includes thee modules of training that teach basic skills to help supervisors and other employees to make the transition from hierarchial "command & control" organizations to flatter, team-oriented organizations. These courses/modules are comprised of Job Instruction (JI), Job Methods (JM), and Job Relations (JR).
Job Instruction (JI):
The objective of the course is to train employees how to teach someone a job or method. Knowing how to do something does not mean that we know how to teach someone else how to do it. The method emphasizes preparing the operator to learn, giving a proper demonstration while identifying the Important Steps and the Key Points of the job, having the operator perform a trial run, and tapering off coaching while continuing to follow up. Well-trained employees have less scrap, rework, rejects and equipment damage and fewer accidents.
Job Methods (JM): We all want to make our jobs easier, but we often lack the analytical approach that will consistently lead us to increased productivity. The aim of the JM course is to help produce greater quantities of quality products in less time by making the best use of the manpower, machines, and materials now available. To do that, employees are taught to break down jobs into their constituent operations, to question each of these details (why? what? where? when? who? how?) to develop the new method by eliminating, combining, rearranging and simplifying these details, and to apply the new method selling it to everyone involved.
Job Relatioins (JR):
This course teaches employees how to understand people on all levels and deals with the issues of motivation and problem solving. Understanding and dealing with people successfully is a critical skill as more organizations are relying on teams to maintain their competitive edge. The course emphasizes that people must be treated as individuals and gives employees foundations for developing and maintaining good relations in order to prevent problems from arising. However, when problems do arise, it teaches how to get the facts, weigh and decide, take action, and check results with the key issue being whether the action helped production or not.
duct Description
Where: Auburn Training Connection
1500 Pumphrey Avenue, Auburn, AL 36832 (334-501-7300)
(Local Hotels – Hilton Garden Inn®, Hampton Inn®, Holiday Inn EXPRESS®, The Hotel at Auburn University)

When: The course is scheduled from 8:00 a.m. to 4:00 p.m. Feb. 15-19, 2010.
Cost: Per training module price is $700; $2100 for all three modules. Pre-registration required, no cancellations allowed, substitutions permitted. Invoice issued upon registration. (Refreshments & Lunch provided)

Registration: Registration can be accomplished by web at www.AuburnWorks.org under the Classes/Course Selection link or by returning the registration for to Mitch Emmons by fax at 334-844-5989 or e-mail at emmonmb@auburn.edu.

Information: Contact Mitch Emmons at 334-844-3881 (office direct), 334-524-2102 (cell), emmonmb@auburn.edu (e-mail)

Accreditation: Continuing Education Credit applies to this course.