Auburn Works

Auburn Technical Assistance Center (ATAC)

Understanding the Baldrige Criteria for Performance Excellence

Event Details

Understanding the Baldrige Criteria for Performance Excellence

Time: February 27, 2015 from 9am to 4pm
Location: Auburn, AL
Phone: 334.844.3881
Event Type: baldrige criteria, baldrige criteria for performance excellence
Organized By: Auburn Works
Latest Activity: Feb 12, 2015

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Event Description

Understanding the Baldrige Criteria for Performance Excellence


No matter the size or industry the Baldrige Excellence Criteria will allow your organization to achieve your vision, reach your goals, improve results, and become more competitive. By using the Criteria you will have a complete assessment of where your organization is now and where it needs to be to achieve long term success. The Criteria will give you the tools you need to examine all parts of your management system and improve processes and results while keeping the whole organization in mind.

The Criteria are comprised of seven categories that provide a dynamic framework for continuous improvement:

  • Leadership
  • Strategic planning
  • Customer focus
  • Measurement, analysis, and knowledge management
  • Workforce focus
  • Operations focus
  • Results

The categories do not dictate action; rather, they guide an organization through a self-assessment of what is important and how those areas of importance are addressed by your organization.


Benefits of attending:

  • Gain understanding of the potential benefits of using the Baldrige Excellence Criteria as a roadmap for your organization.
  • Differentiate the Baldrige approach from accreditation such as The Joint Commission, ISO-9001, etc.
  • Clarify the 2015-16 Criteria scope and requirements, and what has changed in this year's version.
  • Gain some practice in applying the Criteria to a model organization.
  • Learn how use of the Criteria to evaluate your organization (for example, through State or National Award applications) can help identify key improvement areas and blind spots.

When: February 27, 2015 8:00 am – 4:00 pm

Where: Auburn Center for Developing Industries building, 1500 Pumphrey Ave. Auburn, AL

Cost: Per seat price is $195. Pre-registration required, no cancellations allowed, substitutions permitted. Invoice issued upon registration. (Refreshments & Lunch provided)

Registration: Registration can be accomplished by web at

Information: Contact Linda Vincent 205-799-7917,


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