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David Hicks
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Quality at the Source: Practical Leadership Techniques

Posted on April 2, 2015 at 7:02am 0 Comments


One of the fundamental concepts of lean is Quality at the Source (QAS).  Typically, lean practitioners discuss QAS from the aspects of error proofing and not passing on defects.  These QAS…


Controlling Costs Through Safety & Medical Management

Posted on July 21, 2013 at 3:20pm 0 Comments

Uncertainty thy name is healthcare.  About the only thing we can count on with healthcare, particularly in an industrial situation, is continually increasing costs.

In addition to the personal impacts of a workplace injury to the employee, companies lose as much as $60 billion in decreased productivity each year.  Lost time since 2006 has increased 13% and injury costs have increased about 14%.  Only about 25% of the total costs of a workplace injury are covered by Workers’…


Culture Change Through the Toyota Kata- Practical Leadership Tips

Posted on July 5, 2012 at 7:00am 0 Comments

I’ve heard culture defined as, “what most of the people do, most of the time.” Leaders are constantly faced with the challenge to improve their financial situation, but culture often seems to hold them back (Pay, 2008).

The Toyota Kata process is a guidebook for obtaining a more…


Flavor of the Month - Practical Leadership Tips

Posted on June 28, 2012 at 7:57am 0 Comments


Over the years, we’ve heard of many management techniques such as TOC, TQM, JIT, ISO, Lean, 6 Sigma, Shainin Red X, etc. One of management’s challenges is to prevent these useful tools from becoming the “flavor of the month.”


One of our clients was interested in the Toyota Kata…


Leading a continuous improvement culture- Practical Leadership Tips

Posted on June 12, 2012 at 6:00am 0 Comments

“We know what to do, but never seem to execute.”  These were the words of a senior leader just last week.  They have six teams working on A3 projects, meeting every Friday for progress reports.  Like many teams, their groups had high energy at the beginning and made good progress for a few…


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At 3:44pm on August 15, 2012, Inge King said…


A Big Hello to you!

Ajin USA...

Inge, Training Specialist

At 10:53pm on February 24, 2011, Nguyen The Chinh said…

My manager asked me to create a draft of TWI plan. Thus I started with web searching and came here. Following is my plan:


Purpose and significance

Focus on building the LO/GLO skills to provide a base that allows them to raise the skill level of operator regarding 4 programs: Job instruction, Job method, Job relation and Job Safety.

So that it’s very useful for PWB production at current situation.


  • Teach LO/GLO the right way to train operator to do job correctly-> high production
  • Teach LO/GLO to improve the way every job is done -> Kaizen
  • Teach LO/GLO to develop operator for peak performance -> high yield
  • Help company prevent accidents and promote environmental health and safety awareness.

Scope: focus on LO/GL


            External: Japanese trainer, training centre

            Internal: TD, HR (Trainer team)


  • Get project approved
  • Define trainer team
  • Invite external trainers (Japanese, training center)
  • Learning
  • Make TWI training document
  • Pilot TWI
  • Train
  • Set up TWI system
  • Sustrain TWI system

 I'm expecting to hear from you for this matter.

At 10:17pm on August 7, 2010, Mark Smith said…
Thanks David! I appreciate the feedback.
At 9:30am on October 29, 2009, Elizabeth (Beth) D. Reid said…
Working on it !!! Geez - such a task master !!!!


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