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John David Hayes
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  • Salem, AL
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John David Hayes posted a blog post

Quality Sample Equals a Hypothesis Test

Every Quality sample (5 or 10 per hour) pulled from the process for inspection represents a hypothesis Test.The null hypothesis is “business as usual – nothing out of the ordinary is happening”.  Therefore, the Quality has not changed in the process so the process is in control.  In hypothesis testing, the null hypothesis is assumed to be true unless we have overwhelming evidence to the contrary.  The null hypothesis gets the benefit of the doubt.The alternative hypothesis is that the Quality…See More
May 17
John David Hayes posted a blog post

Managers-Work the Lean Approach to Your Advantage

Today, while driving to work, I was thinking about how hard it is to work with a “continuous improvement” approach.  The company you are working for needs improvements that will have a big impact on the bottom line.  This push for big impacts soon is almost contrary to the Lean approach which is methodical small improvements with an aim at perfection.Lean workers are we aiming at perfection with such intent that we don’t concentrate on “better”?  An article that I read recently stated “DON’T…See More
Mar 30
John David Hayes posted a blog post

Understanding Six Sigma's Use of Statistics

   Statistics consists of Descriptive and Inferential Statistics. Using Descriptive Statistics we condense a set of known numbers into a few simple values (either numerically or graphically to simplify an understanding of those data).  This is analogous to writing a summary of a lengthy book.  The summary includes the mean, process location, standard deviation, spec limits, control limits, distribution and some indices such as Cp, Pp, Cpk and Ppk.  Descriptive Statistics is straight forward and…See More
Feb 9
Tom Chandler commented on John David Hayes's blog post Do you want your brightest best performers (Bright Stars) to leave your organization?
"Thank you for sharing!  In my conversations with executives and leaders, those who "get it" (meaning doing the right things for employees and the bottom line) are actively working on engagement and retention."
Dec 8, 2011
John David Hayes posted a blog post

Do you want your brightest best performers (Bright Stars) to leave your organization?

Has the poor economy in the US relieved CEO’s, VP’s and other managers from working to keep the “Bright Stars” in their organization?  What is a “Bright Star” (BS)?  A  BS is an employee that is making significant contributions to your organization to aid you in achieving the goals you have set for the organization.  In addition, he is an employee that will commit to taking on additional projects (over and above his present job) to assist in defining other opportunities of potential business…See More
Dec 7, 2011
John David Hayes posted a blog post

Two Must Do Resolutions for 2012

Are you going to make any New Year’s resolutions for 2012?  Most of the time, we make resolutions that we don’t really think that we will achieve.  However, if you don’t plan to improve; you will typically repeat what you did last year or maybe a little worse.  Therefore, without resolutions, 2012 will be the same as 2011 or slightly worse. This is not very exciting for 2012 and really seems negative.  Basically, I am a positive person.  I want to improve at least a little bit each year.  This…See More
Nov 29, 2011
John David Hayes posted a blog post

"Benchmarking the Six Sigma Way!

What do you mean when you want to “Benchmark” your product?  Typically, in Industry, you are talking about comparing your product to competition.  What value is this type of “Benchmarking” to a manufacturer?  This comparison does give us an idea of how we stack up against our competition.  However, other than the points of comparison that you make; there is little real value to this exercise.  This exercise makes quantitative comparisons.  You may not measure what is really important. This…See More
Sep 14, 2011
John David Hayes posted a blog post

Management is responsible for your Processes---Why don't we really get it!

Why do we agree that management is responsible for the process?  Is it because we setup processes and are the only ones that can change it?  Who in management is responsible?  Is it the foreman or section supervisor?  Is it the manager that reports up the organization to a VP or CEO?  Is it the Product or Process Engineers that work in the process?  My answer is that it is that all of managers mentioned already plus management all the way to the top of the organizational structure.  Yes, some…See More
Sep 8, 2011
John David Hayes posted a blog post

How do you protect your profit margin and insure your long term competiveness?

The owner of a business made the following comment at a class I was teaching recently:  “The profit on the last 5 jobs was below expectations”.  Were his expectations to high or were there unexpected increases in labor or material?  Was the bid accurate to obtain the normal profit margin?  Did the company hold a debriefing on each project to determine the costs that were out of line to maintain the normal profit?  Were changes made to address the issues to do better on the next project?Who is…See More
Aug 24, 2011
John David Hayes posted a blog post

The best way to run a small business is: "Trust with Verification"

The phrase “Trust with Verification” was coined by President Regan.  Regan made this statement when trying to control nuclear arms with Russia.I have thought a great deal about this lately.  I want your business to be successful and I don’t want anyone to benefit from your business except you who have taken the risks and worked hard to have a successful business.  We have all been guilty of trusting someone for no good reason.I recently became aware of incident in a medical office that was run…See More
Aug 22, 2011
John David Hayes posted a blog post

Case Studies of Emergency Department Operational Improvement

I recently reviewed the book:”The Definitive Guide to Emergency Department Operational Improvement” by Jody Crane and Chuck Noon.  I want to pass on to you actual case studies that reduced ED LOS, reduced LWOBS and improved patient satisfaction scores.  The changes in process made in these hospitals involved using a “Fast Track” process system aimed at acuity levels 4 and 5. Hospital:  University of Tennessee Medical Center          After Fast Track ResultsNo of Beds:  51Patient Load: …See More
Jun 22, 2011
John David Hayes posted a blog post

Reduce the LOS in your ED

                June 8, 2011   Subject:  Review of the book:  “The Definitive Guide to Emergency Department Operational ImprovementFrom:  John HayesThe book above has just been published and I have read the book with special interest in the approach taken in the ED to improve the operational Efficiency.  All of us at ATAC are sold on the merits of “Lean”; therefore my review doesn’t concern Lean.There are two goals that are extremely important in the ED and they are:Reduce the average LOS in…See More
Jun 21, 2011
John David Hayes posted a blog post

How do you control and improve your process using Control Charts?

First, let’s do a short review. Control ChartsControl Charts are designed to monitor one quality characteristic (in order of time).  The characteristic should be one of interest and concern from a quality standpoint.  Don’t select quality concerns that are very stable and never approach the specification limits of the customer.  Control Chart monitoring is costly and should be used to monitor and control characteristics that more difficult to control.  Control Charting is an excellent method of…See More
Apr 30, 2011
Rick Battye commented on John David Hayes's blog post What should you learn from a 5S experience?
"Good learning points above John.  I also equate 5S to setting a visual standard....in this case it is a workplace organization standard for materials, supplies, equipment and tools.    Basically 5S makes problems…"
Apr 29, 2011
John David Hayes posted a blog post

What control chart should I use?

First, let’s review the control charts.  The major objective of control charting or SPC is to detect the occurrence of a special cause quickly so that the proper action can be taken.Control ChartsA graphical tool for monitoring the activity of an ongoing process.Quality characteristics plotted along the vertical axis.Samples or subgroups (in order of time) plotted along a horizontal axis.The mean is the center line and the upper and lower control limits are set at plus or minus 3 Sigma (99.73%…See More
Apr 28, 2011
John David Hayes posted a blog post

What should you learn from a 5S experience?

I dropped by at 5S event “report out” at a hospital to hear how the events of the day went.  Four teams were assigned their own areas in the hospital to perform a 5S event.  During the “report out” the Team Leader reviews the event and tells what was accomplished.  I only heard the results from two teams.One Team Leader reported that they had to take a patient room to store supplies because of the volume.  After the event, the patient room was empty.  The efforts had reduced the volume of…See More
Apr 26, 2011

John David Hayes's Blog

Quality Sample Equals a Hypothesis Test

Posted on May 17, 2012 at 2:03pm 0 Comments

Every Quality sample (5 or 10 per hour) pulled from the process for inspection represents a hypothesis Test.

The null hypothesis is “business as usual – nothing out of the ordinary is happening”.  Therefore, the Quality has not changed in the process so the process is in control.  In hypothesis testing, the null hypothesis is assumed to be true unless we have overwhelming evidence to the contrary.  The null hypothesis gets the benefit of the doubt.

The alternative hypothesis is…

Continue

Managers-Work the Lean Approach to Your Advantage

Posted on March 30, 2012 at 10:59am 0 Comments

Today, while driving to work, I was thinking about how hard it is to work with a “continuous improvement” approach.  The company you are working for needs improvements that will have a big impact on the bottom line.  This push for big impacts soon is almost contrary to the Lean approach which is methodical small improvements with an aim at perfection.

Lean workers are we aiming at perfection with such intent that we don’t concentrate on “better”?  An article that I read recently…

Continue

Understanding Six Sigma's Use of Statistics

Posted on February 9, 2012 at 11:50am 0 Comments

 

 

 

Statistics consists of Descriptive and Inferential Statistics.

 

Using Descriptive Statistics we condense a set of known numbers into a few simple values (either numerically or graphically to simplify an understanding of those data).  This is analogous to writing a summary of a lengthy book.  The summary includes the mean, process location, standard deviation, spec limits, control limits, distribution and…

Continue

Do you want your brightest best performers (Bright Stars) to leave your organization?

Posted on December 7, 2011 at 4:07pm 1 Comment

Has the poor economy in the US relieved CEO’s, VP’s and other managers from working to keep the “Bright Stars” in their organization?  What is a “Bright Star” (BS)?  A  BS is an employee that is making significant contributions to your organization to aid you in achieving the goals you have set for the organization.  In addition, he is an employee that will commit to taking on additional projects (over and above his present job) to assist in defining other opportunities of potential…

Continue

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