Over the last few weeks, we developed a Servant Leader’s Credo and audited specific actions to ensure that the values in the credo matched the actions of the leader. Now the ten commitments of a servant leader turn from looking to the past to envisioning the future. The vision is based on the desire to develop servant leaders in order to gain an advantage in your market. Through a servant leader culture, your organization will listen to customers more intensely, seek more understanding from…Continue
Added by Jay Clark on November 20, 2012 at 2:30pm — No Comments
As we all prepare to pace the aisles at our local grocery store, host friends and family (invited or not), or travel to them, Thanksgiving is a great time to reflect on the past year and everything for which we are grateful. It's also a fitting moment to celebrate the glory and wondrousness of being something else: Lean.
You may have been thinking, "I can't wait to relax and get away from work for a few days," but why not take advantage of the time off to recharge and review some…Continue
Added by Hank Czarnecki on November 19, 2012 at 7:35am — No Comments
Added by Jay Clark on November 12, 2012 at 3:00pm — No Comments
As the end of the year approaches many organizations will be conducting annual performance appraisals for their employees. Based on the results of these appraisals, many employees will also receive some form of reward for their performance, often in the form of a modest pay raise, which is called merit pay. But does merit pay actually promote ongoing high performance?
According to a recent review (1) of the pay-for-performance literature, approximately 90% of employers offer…Continue
Added by Brian Flynn on November 9, 2012 at 10:15am — No Comments
Last week, we identified the advantages of creating a culture of servant leadership in your organization. The benefit could be a return as high as 10-20% increase in your bottom line. In order to help in developing a process of creating a culture of servant leadership in your organization, I identified Kouzes and Posner’s 10 commitments to leadership as a tool to help develop a servant leadership culture.
To start this process, it is important to properly define servant…Continue
Added by Jay Clark on November 4, 2012 at 10:07pm — No Comments