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Hank Czarnecki's Blog (72)

Experiments Quote

“All life is an experiment. The more experiments you make, the better.”

  -- Ralph Waldo Emerson, Journals

“If you don’t live it, it won’t come out of your horn.”

  – Charlie…


Added by Hank Czarnecki on March 24, 2017 at 9:00am — No Comments

Five Main Principles of Toyota

Added by Hank Czarnecki on February 5, 2017 at 11:00am — No Comments

People Centered Listening

Despite what Machiavelli said, great leaders don't have to be feared. They don't even have to be loved.

According to the co-founder of Google's career mentoring program, they just have to listen.

Jenny Blake, a career strategist who has helped more than 1,000 people at Google advance at work, says that…


Added by Hank Czarnecki on December 16, 2016 at 7:30am — No Comments

10 precepts from Ohno

Added by Hank Czarnecki on July 5, 2016 at 12:14pm — No Comments

Auburn Technical Assistance Center - Overview & Capabilities

Link to ATAC Overview & Capabilities

ATAC Presentation 2014

Added by Hank Czarnecki on December 11, 2014 at 10:47am — No Comments

Toyota Kata @ La-Z-Boy

Here is the La-Z-Boy Dayton Tennessee plant's Toyota Kata journey I presented at the Maryland World Class Consortia's 2014 conference

Toyota Kata @ La-Z-Boy

Added by Hank Czarnecki on December 6, 2014 at 8:57am — No Comments

KASH box used for Promoting Employees

In a previous post, we mentioned the KASH box - Knowledge, Attitude, Skills & Habits - and how companies typically hire on Knowledge & Skills yet fire on Attitudes & Habits. Positive attitude and good habits of the employees are invariably the reason behind the performance of great companies. Successful organizations realize that it is the negative attitudes and wrong habits of the employees are mostly the reasons behind the failures and not lack of knowledge or…


Added by Hank Czarnecki on July 26, 2014 at 3:28am — No Comments

Lean Reading List

The Auburn Lean Team has developed a recommended readings list for continuous improvement professionals that want to gain a good introductory understanding on why and how the lean production philosophy can and should be applied to the industry. Books are grouped by the 3 elements of a successful Lean Transformation - Purpose - Process -…


Added by Hank Czarnecki on April 6, 2014 at 7:01am — No Comments

5 Reasons People Are Actively Engaged In Their Work

Seventy-one percent of American workers are "not engaged" or "actively disengaged" in their work, meaning they are emotionally disconnected from their workplaces and are less likely to be productive. That leaves nearly one-third of American workers who are "engaged," or involved in and enthusiastic about their work and contributing to their organizations in a positive manner. This trend remained relatively stable throughout 2011.  Americans' levels of engagement at work are generally…


Added by Hank Czarnecki on December 3, 2013 at 11:17pm — No Comments

5 Lessons From A Professional Change Agent –

Carol Kinsey Goman, Professional Change Agent for 25 years – states “ … The turbulent economy increases pressure to “do more with less.”…Customers are demanding “better, faster, cheaper” everything. Competition is fierce. The pace of change is accelerating. “

Sound like your challenges as a Continuous Improvement Team Member??

She states “leadership success belongs to those who can keep a work force resilient and engaged while dealing with a tsunami of change, complexity and…


Added by Hank Czarnecki on May 9, 2013 at 6:39am — No Comments

KASH - Knowledge, Attitude, Skills & Habits

I was recently introduces to the KASH model and thought it was an excellent tool to share.

Each team member (TM) brings four distinct characteristics to an organization – Knowledge, Skills, Attitude and Habit – which affect performance and hence the success of the individual.  While most of the organizations focus on selecting employees based on the knowledge and skills they possess, successful companies differentiate themselves by focusing not only on the Knowledge and Skills…


Added by Hank Czarnecki on March 29, 2013 at 10:30am — No Comments

Lean Turnaround - by Art Byrne

Lean Turnaround presents the premise that PRODUCTIVITY = WEALTH – Thus Lean improves VA activity and therefore creates wealth.  Art Byrne presents 3 management principles and 4 Lean fundamentals.

Principle 1 - Lean is the strategy

Improving the  Value Added  activities is the  foundational core of your strategy;  Focus on process not results,  better VA=new strategic options and Lean is a time based growth strategy

Principle 2 - Lead from the…


Added by Hank Czarnecki on February 20, 2013 at 1:50pm — No Comments

Riding a Bike

Riding a bike – Once you learn to ride a bike you never forget - Working in a system is like riding a bike – We pedal faster if needed or slower, turning and braking we just have to manage the system – Now If we had to build a bike how many of us could accomplish this task?? How about building a production system??  Often the questions asked are: Why are there so few examples of great companies? Why do so many Lean implementations fail?? Maybe the question should be why do we expect our…


Added by Hank Czarnecki on February 17, 2013 at 6:00pm — No Comments

Standardization the prerequisite for any meaningful improvement…

Were one to distill the advice of Edwards Deming to its essence, it would be “don’t tweak.”  Respond to noise in a non disciplined fashion, and all you do is exacerbate what you meant to improve.  Hence, Statistical Process Control to distinguish real problems from normal fluctuations in repeatable processes and  PDCA cycle  to impose the rigor of the scientific method on change. Of course, Deming was not the first to arrive at this view that discipline in design is a precursor to discipline…


Added by Hank Czarnecki on February 10, 2013 at 6:21pm — No Comments

The Dream Manager

The Dilemma

The future of your organization and the potential of your employees are intertwined; their destinies are linked.

An organization can only become the best version of itself to the extent that the people who drive the organization are striving to become best versions of themselves.   This is universally true when the organization is a business, a school, government, a not-for-profit, or a sports team.  To the extent that a CEO, an executive team, and a group of…


Added by Hank Czarnecki on January 21, 2013 at 11:30am — No Comments

More Words Matter in Continuous Improvement (CI)

During various on-site deliveries of our 'Lean Leadership' module, as well as presentations on this subject at conferences, I learned an important point about the term 'teaching'.  We often say that leaders need to 'teach'.  More specifically leaders should teach their direct reports and others with whom they come in contact about the direction of the business, and process improvement and problem solving methods, among other things.  However the term 'teacher' stirs up apprehension in some…


Added by Hank Czarnecki on January 12, 2013 at 9:00am — No Comments

ROI Is More Than Justification

Two thirds of corporate transformations fail to reach their goals, and many times the reason is that frontline employees are not engaged in creating solutions and do not feel a sense of ownership about the reasons for the change, writes Bo Vestergaard, professor at the University College of Northern Denmark and author of one of the Academy of Management Meeting's top ten best papers of 2012. According to a 2010…


Added by Hank Czarnecki on January 7, 2013 at 7:32am — No Comments

Lean Implementation– People, Planning & Problem Solving

When beginning the Lean journey, several factors for selection and training must be taken into consideration or the results of the journey risk compromise.

1. Planning -- Training isn’t a budget line-item. It’s a pathway to success!

Training is discussed, it’s budgeted for, but often it’s never implemented. When business is good and operations are busy, management struggles to commit time for training. When business is poor and operations are slow, management…


Added by Hank Czarnecki on December 13, 2012 at 8:33am — No Comments

The Lean Guide to an Efficient and Sustainable Thanksgiving Holiday (From Jim G.)

As we all prepare to pace the aisles at our local grocery store, host friends and family (invited or not), or travel to them, Thanksgiving is a great time to reflect on the past year and everything for which we are grateful. It's also a fitting moment to celebrate the glory and wondrousness of being something else: Lean.

You may have been thinking, "I can't wait to relax and get away from work for a few days," but why not take advantage of the time off to recharge and review some…


Added by Hank Czarnecki on November 19, 2012 at 7:35am — No Comments

Toyota Kata: Mobilizing Our Ingenuity

How does a lean organization ensure that it provides value? By continuously improving. How does a lean organization do that? By having its members practice every day how to continuously improve - an improvement kata - so that it becomes habit and culture.

Toyota's well-known shop-floor practices operate within a management system and without this less visible context the lean tools don't function as intended. True lean recognizes that processes…


Added by Hank Czarnecki on June 11, 2012 at 9:02am — No Comments


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