Famous Lean Quotes

I'd like to paraphrase a few famous lean quotes and see if you can guess who said them and when:

Customer Focus

When anyone attempts to run a business solely for profit and doesn't think of service to the community, the business must die because it has no reason for existence.
There is no better partnership a business can enter than a partnership of service with the customer.
A buyer and seller must both be wealthier as a result of a transaction.
Industry exists to serve the public.

People

The only way to get a low-cost product is to pay high wages for high grade employees and make sure they are able to produce high quality results.
Business lives by the vigor and brains of the people it produces.
Efficiency is training the worker and giving him the power so he may earn more and live more comfortably.
Since the public makes a business, the primary obligation of the business is to the public.
It isn't right to expose men or the surrounding environment to harmful industrial by-products.
We design the work to be no more than a man can do without undue fatigue in eight hours.

Lean Tools

Time in manufacturing is defined from when the raw materials are severed from the earth until the finished product is delivered to the ultimate customer.
The real limit to the size of a corporation is transportation.
Every operation must be performed cleanly.
Everything should be painted a light color so we can see problems.
People say you can't improve a process, but they have never thoroughly studied the whole operation to discover the fundamental processes.
The old way was to guess. We can't afford to guess or leave any process to human judgment.
Hard labor is for machines, not men.
There is standardization that creates inertia and standardization that creates progress.
Standardization is the necessary foundation for improvement.
We use single purpose machinery with 90% being standard across all our plants, reducing the number of spare parts we have to carry.
We use the principle of simplification in our equipment and methods to reduce training time.
We inspect parts at every stage of production.

Waste

Human effort is more valuable than materials. The true cost of scrap is the lost human effort involved in creating it.
We try to eliminate motion.
We have far too much transportation.
Men don't have to leave their station to get tools or materials. We bring the tools and materials to the worker.

Leadership

Real leadership is unobtrusive. We try to simplify machines and operations so that no management orders are required.

Who did you guess said these things? Taiichi Ohno? Shigeo Shingo? Dr. Deming?

Wrong! These sayings are from Today and Tomorrow (1926) by Henry Ford. When someone says lean is a Japanese phenomenon and won't work here, show them these quotes.

david